Privacy Policy

Visit the following websites (each singularly referred to as "Website" or "Site") that link to this Privacy Policy, and use the Website(s) and/or engage with us in other related ways, including any sales, marketing, or events:

• clictechnologies.com (the "ClicTech Website", owned and managed by ClicTechnologies Corp.)
• clictell.com (the "ClicTell Website", owned and managed by ClicTell Corp.)
• clicmotion.com (the "ClicMotion Website", owned and managed by ClicMotion Corp.)
• ready2ridemobile.com (the "Ready2Ride Website", owned and managed by ClicMotion Corp.)

Reading this Privacy Policy will help you understand your privacy rights and choices. We will not use or share your information with anyone except as described in this privacy policy (the "Privacy Policy"). If you do not agree with our policies and practices, please do not use our Websites and Services.

By using the Services, you agree to the collection and use of your information in accordance with this Privacy Policy. It does not apply to information collected by: (i) offline use or through any other means, including on any other website operated by us or any third party; or (ii) any third party, including through any application or content (including advertising) that may link to or be accessible from our website or Services.

If you see an undefined term in this Privacy Policy, it has the same definition as in our Terms and Conditions. Please note that this Privacy Policy is to be read in conjunction with the Terms of Use.

ClicGroup adheres to the data practices described in this privacy policy. We recognize and respect the privacy interests of the individuals about whom we process information, and about whom we maintain information in our database. The purpose of this Privacy Policy is to provide information about:

• The types of information that ClicGroup collects and how we collect it
• How the information is used by ClicGroup
• Security of the information collected

1. Information we collect

a. Information you give to us. The information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The information we collect may include but is not limited to: name, email, job title, industry, address and telephone number(s).

Sensitive information

When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information:

• information revealing race or ethnic origin
• information revealing political opinions
• information revealing religious or philosophical beliefs
• information revealing trade union membership
• student data
• social security numbers or other government identifiers
• professional experience data

b. Communications with ClicGroup entities. When you communicate with any entity defined under ClicGroup, or use any of the websites listed above to communicate with us, we collect information about your communication and any information you choose to provide.

c. Other information. You may otherwise choose to provide us information when you fill in a form, conduct a search, respond to surveys, post to community forums, participate in promotions, or use other features on any of the websites listed here (if available and applicable).

d. We also may associate the above information with information we receive from other sources, such as other companies that compile datasets from public and private sources. This additional information includes information about consumer demographics, IP address, interest, likely purchasing preferences, hobbies or other lifestyle data.

e. Geo-location information. When you use certain features of the respective Site, we may collect information about your precise or approximate location as determined through data such as your IP address or mobile device's GPS to offer you an improved user experience. Most mobile devices allow you to control or disable the use of location services for applications in the device's settings menu. The Site may also collect this information even when you are not using the Site if this connection is enabled through your settings or device permissions.

f. Usage information. We collect information about your interactions with the Site such as the pages or content you view, your searches for a product/service that is provided by respective ClicGroup entities, and other actions on the Site.

g. Log data and device information. We automatically collect log data and device information when you access and use the Site, even if you have not created an account with ClicGroup entities and/or the Site. That information includes, among other things: details about how you've used the Site (including if you clicked on links to third party applications), IP address, access dates and times, hardware and software information, device information, device event information, unique identifiers, crash data, cookie data, and the pages you've viewed or engaged with before or after using the Site.

h. Cookies and similar technologies. We use cookies and other similar technologies. We may also allow our business partners to use these tracking technologies on the Site or engage others to track your behavior on our behalf.

i. Information we collect from third parties. ClicGroup entities may collect information, including information that others provide about you when they use the respective Site or reach one of the Sites' through a third-party, or obtain information from other sources and combine that with information we collect through the Site. We do not control, supervise or are responsible for how the third parties providing your information process your personal data, and any information request regarding the disclosure of your information to us should be directed to such third parties.

j. Do Not Track disclosure. We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked. You can enable or disable Do Not Track by visiting the "Preferences" or "Settings" page of your web browser.

k. Social media login data. We may allow you to create an account and log in to use the Site through third-party social media services like Facebook, Twitter and others. If you decide to register through or otherwise grant us access to the social media service, we may collect information that is already associated with your social media service's account, such as your name, your email address, your activities or your contact list associated with that account.

l. We do not sell your personal information for processing by direct marketing agencies. We may however use your personal information for certain specific purposes (including profiling) where such processing is based on legitimate interest. If you object to such processing, the said ClicGroup entity will no longer process your personal information for these purposes unless we can demonstrate compelling legitimate grounds for such processing or such processing is required for the establishment, exercise or defence of legal claims. You may, at any time, ask ClicGroup entities to cease processing your data for these direct marketing purposes by sending an e-mail to the addresses in the Contact section below.

2. How we use information we collect

• To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
• To respond to user inquiries and offer support. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
• To fulfil and manage your orders. We may process your information to fulfil and manage your orders, payments, returns, and exchanges made through the Services.
• To evaluate and improve our Services, products, marketing, and your experience. We may process your information when we believe it is necessary to identify usage trends, determine the effectiveness of our promotional campaigns, and to evaluate and improve our Services, products, marketing, and your experience.
• To identify usage trends. We may process information about how you use our Services to better understand how they are being used so we can improve them.
• To comply with our legal obligations. We may process your information to comply with our legal obligations, respond to legal requests, and exercise, establish, or defend our legal rights.
• To promote the Website. Other member content may be displayed on other websites, in applications, within emails, and in online and offline advertisements.
• To facilitate payments. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. We may provide paid products and/or services within the Services. In that case, we may use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details.
• We may review, scan, or analyze your communications on the Website for fraud prevention, risk assessment, regulatory compliance, investigation, product development, research, and customer support purposes. In some cases, we may also scan, review, or analyze messages to debug, improve, and expand product offerings. We will not review, scan, or analyze your communications to send third-party marketing messages to you.
• To analyze and process aggregated data to improve the accuracy of our AI-powered recommendations and insights.
• To send you relevant communications, offers, and product recommendations, unless you opt out.

3. Sharing and disclosure

We may need to share your information in the following situations:

1. Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets (of the respective ClicGroup entities), financing, or acquisition of all or a portion of the respective business to another company.
2. Business Partners. We may share your information with our business partners to offer you certain products, services, or promotions.
3. Third-Party Authorization. Information we collect is shared as per your consent. For instance, when you authorize third-party applications or websites to access your registered account or participate in promotional events hosted by our partners or third parties.
4. Legal Compliance. We may disclose your information to legal or governmental authorities or authorized third parties if required or permitted by law. This includes situations involving compliance with legal obligations, claims asserted against us, or verified requests related to a criminal investigation, illegal activity, or any activity that may pose legal liability or harm to us and/or to you.
5. Protection and Compliance Assurance. These disclosures are critical for legal compliance, protection of interests or safety, enforcing terms and conditions, and maintaining the security and safety of our Services.
6. Notification of Legal Requests. Unless restricted by law, court order, or for reasons such as creating risk or harm, we may notify you about legal requests unless: (i) providing notice is prohibited by the legal process itself, by court order we receive, or by applicable law, or (ii) we believe that providing notice would be futile, ineffective, create a risk of injury or bodily harm to an individual or group, or create or increase a risk of fraud upon Company and Platform.
7. To investigate, prevent, or act regarding suspected or actual prohibited activities, including but not limited to fraud and situations involving potential threats to the physical safety of any person or to prevent financial loss to any person or entity, including ClicGroup entities, its customers, clients, and other parties.

4. Other rights that you have

To exercise your data protection rights, you can make certain requests and ask us:

• Data Controller. If you are a visitor to any of the Websites listed above, you should know that the entities listed next to the Website are the controller of your personal data.
• Bases for using your information. We have a lawful basis to process your personal data, the purposes for processing personal data are described in this Privacy Policy under "How We Use Information We Collect." In some cases, we may also have a legal obligation to collect personal data from you or may otherwise need the personal data to protect your vital interests or those of another person. We may disclose the following categories of personal data to third parties: identifiers/contact information, demographic information (such as gender and age), commercial information, internet or other electronic network activity information, geolocation data, audio, electronic, visual or similar information, and inferences drawn from the above.
• Right to Access. You can request access to the information we hold about you.
• Right to Rectification. You are responsible for keeping your personal information up-to-date. You have the right to ask us to correct inaccurate or incomplete personal information concerning you.
• Right to Erasure. You can request the deletion of your information.
• Right to Restrict Processing. You can restrict the processing of your information.
• Right to Data Portability. You can request an export of the information that we hold about you.
• Right to Object. You can object to the processing of your information.
• Right not to be Subject to Automated Processing. We do not conduct automated processing of any information. Human intervention is involved, making this right inapplicable to our processes.
• Right to refuse or withdraw consent. You can withdraw your consent at any time (to the extent we base processing on consent), without affecting the lawfulness of the processing based on such consent before its withdrawal.

To exercise these rights, please contact us at the email addresses in the Contact section below.

5. Your opt-out and deletion choices

You may opt-out by sending an e-mail to the addresses in the Contact section below.

• When you do this, you will need to provide your name and any email addresses you would like "opted out" of our marketing databases. We cannot guarantee that we will be able to comply with your request if this information is incomplete or unintelligible.
• We will then remove your personal information from our active marketing databases, and maintain your information in our "suppression" database in order to maintain your opt-out status. We may require that you verify any of the information that you submit, such as through a verified email response or another verified response.
• If you would like to opt-out of direct mail advertising in general, we recommend that you visit the DMA Choice website at dmachoice.thedma.org. The DMA Choice service is run by the Direct Marketing Association and allows you to follow a few easy steps to ensure that your marketing preferences are honoured.
• If you would like to delete your data from our database you may do so by sending an e-mail to the addresses in the Contact section below.
• If you wish to opt out of online targeted ads (sometimes referred to as "interest-based," "behavioural" or "personalized" advertising), you can also visit the opt-out portals operated by the industry groups National Advertising Initiative (NAI) or the Digital Advertising Alliance (DAA). Please note that these online opt-outs are cookie-based, so if you browse from multiple browsers or devices you will need to opt out from each one.
• If we market to you by email, in our corporate capacity, you may "unsubscribe" from our marketing emails through a link placed in your emails.
• To adjust your advertising preferences in iOS or Android, visit your device's advertising settings. For more information on opting out on mobile devices, visit youradchoices.com/appchoices or thenai.org/opt-out/mobile-opt-out/.

6. Cookies and similar technologies

• Cookies and how we use them. Entities defined under ClicGroup use certain industry-standard technologies, including cookies and similarly functional technologies. We use these technologies on the Websites listed here, and our partners, data sources and customers may use these technologies to market to you.
• We may work with third parties to provide or enhance our services (for example, tailoring ads or placing browser cookies), or to offer marketers ways to access or use our information, often in de-identified form. These partners may set and access their own cookies, pixel tags and similar technologies on your device.
• We may use cookies to, among other things, "remember" you, determine visitor patterns and trends, collect information about your activities on our clients' sites, or interact with the advertising you see.
• Disabling cookies. Most web browsers are set up to accept cookies. You may be able to set your browser to warn you before accepting certain cookies or to refuse certain cookies. However, if you disable the use of cookies in your web browser, some features of our website and other services may be difficult to use or become inoperable.

7. Data retention

We retain data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or, if applicable, our contract with you, unless a longer retention period is required or permitted by law. As a rule, client data is only retained for a period of 30 days after the termination of the service pursuant to which the data was collected. When data is deleted, it is generally deleted from all production systems, storage systems and backups of the organization, including backups and third-party systems, if any. An audit of deleted data is maintained and SOC 2 requirements are followed. Clients can formally request deletion of their data by written request made by email to the addresses in the Contact section below, and such requests are logged and processed within 7 business days of receipt.

8. Links

Each Site may provide links to other websites (or we may otherwise provide information about companies or events) that the respective ClicGroup entities think users will find interesting or useful. None of the entities defined as ClicGroup are responsible for the privacy practices of these other sites or companies.

9. Security and data integrity

ClicGroup entities take steps to help ensure that the data we possess is housed and transmitted securely. This may include various types of physical and electronic security, including firewall protections, encryption, hashing or truncation of data, and access controls to personal information. While neither we nor any platform can guarantee 100 percent safety from hacks or illegal intrusion, we employ efforts that are designed to ensure that this does not occur.

10. Children's privacy

Our Services are not directed at children. We do not knowingly collect data from children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us using the details in the Contact section below and we will take steps to delete their data.

11. Storage of information in the United States

If you are accessing any of our Website(s) from a location outside of the United States, your connection will be through and to servers located in the United States and all information you provide will be processed and securely maintained in our web servers and internal systems located within the United States. Thus, you should be aware that in accessing this website or otherwise communicating with us, the information we collect or receive from you may be subject to laws with lesser or different privacy standards than those in your own country.

12. Changes and updates

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this Privacy Policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy frequently to be informed of how we are protecting your information.

13. Contact

You can reach us at the following email addresses, for specific websites:

Please note that we may refuse to act on requests to exercise information protection rights in certain cases, such as where providing access might infringe someone else's privacy rights or impact our legal obligations.

US state privacy law state residents

Some U.S. states have privacy laws providing privacy rights to their residents. These laws include the Texas Data Privacy Security Act (TDPSA), California Consumer Privacy Act (CCPA), Colorado Privacy Act, Connecticut Data Privacy Act, Montana Consumer Data Privacy Act, Oregon Consumer Privacy Act, Utah Consumer Privacy Act, and Virginia Consumer Data Protection Act. However, these rights are available to all users located in the U.S.

• The Right to Opt Out of the Processing for Purposes of Sale and Targeted Advertising ("Share"). You have the right to opt out of the processing of your personal data for purposes of the sale of your personal data. Your personal data is "sold" when provided to a third party for monetary or other valuable consideration. Valuable consideration is a broad term and may cover the ClicGroup Entities sharing data with their affiliates (if applicable). You have the right to opt out of the processing of your personal data for purposes of targeted advertising (also known as "share" under CCPA).
• The Right to Opt Out of Profiling in Furtherance of a Legal or Similarly Significant Effect. You have the right to opt out of the processing of personal data for purposes of profiling in furtherance of a decision that produces a legal or similarly significant effect.
• The Right to Limit the Use of Your Sensitive Personal Data. Some states require ClicGroup Entities to obtain consent prior to the collection of sensitive personal information. All sensitive data collected by respective ClicGroup Entities is with your consent, or as permitted or required under applicable laws.
• The Right to Non-discrimination. You have a right to not be discriminated against for exercising any of your rights.

Privacy rights by U.S. state

Links to the acts: CCPA · Colorado · Connecticut · Montana · Oregon · Texas · Utah · Virginia

If you have been denied a request to exercise your rights as described in this section, you may appeal our decision by sending an email to the addresses in the Contact section from the email address associated with your account. If your appeal is declined, you may submit a complaint with your state's Attorney General.

Categories of personal data shared with third parties: ClicGroup Entities share your personal data with third parties for a variety of reasons, and include employers, affiliates and/or advertisers.

Last updated 01/2025 · All Rights Reserved